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September 29, 2006
Criteria For Selecting The Best ERP System Replacement It's no light matter to replace your Enterprise Resource Planning (ERP) system. By definition, the ERP system is your information backbone and reaches into all areas of your business and value-chain. Replacing it appears to be a difficult and painful process, but done right, it can open unlimited business opportunities. The cornerstone of this effort is finding the partner that can show you how to make this hard transition easy, and a specialist with the confidence to walk side-by-side with you until your goals are achieved. September 26, 2006
Six Essentials to Increase Cross-Selling and Up-Selling Revenues Learn about the six essential strategies a contact center must adopt to advance from basic cross-selling activities to the level of "dynamic" cross-selling while realizing the cost efficiencies and revenue benefits such a change can deliver. This guide explores the factors that hinder contact centers from fully embracing the potential of cross-sell and up-sell, discussing:
September 25, 2006
Best bets for wireless IDS/IPS? Information Security picks Airtight Networks Information Security magazine did an independent review of the top wireless intrusion prevention systems, evaluating them on five key criteria:
AirTight Networks' SpectraGuard Enterprise was the only system to get straight A's on all 5 criteria. SpectraGuard Enterprise was rated "best tool on the market" in this review. This is the first such review to incorporate several key requirements of a WIPS, including security coverage planning for a site, and the requirement for robust intrusion prevention (as opposed to simple detection). September 22, 2006
Mastering the Complexity of Software Development The solution to managing the complexity of software development is to "stay in control." But what gives developers the control they need? All process improvement initiatives and quality guidelines, from CMMI to ISO/IEC 12207, recommend a configuration management solution. This paper uses an allegory to broaden the understanding of one of the most important challenges that software teams have today. Best Practices for Software Projects: An Introduction to Task-based Configuration Management In this paper you will learn about Task-Based Configuration Management, a best practice that increases developer productivity by automating the error-prone activities of traditional Configuration Management (CM). It enables project managers to control their builds, and provides a competitive edge by improving team communication and collaboration. September 21, 2006
Voice Over IP (VoIP) Implementation Guide for Network Performance Management When convergence occurs on your network, will the infrastructure be ready to handle this added burden? Learn how to complete a comprehensive analysis, develop a thorough plan, assess the impact of your VoIP implementation to increase the probability of a successful rollout, and ultimately achieve optimized performance of both business and voice applications across the enterprise network. Cutting Through the Complexity of Multi-Protocol Label Switching (MPLS) Performance This paper outlines the best practices for collecting network and application performance information over Multi-Protocol Label Switching (MPLS) enabled wide area networks (WANs). Learn how to leverage the benefits of MPLS and have network-wide visibility of the detailed information needed for troubleshooting and traffic engineering networks. Application and Network Performance Management Buyer's Guide Best practices for application and network performance management, introducing features and capabilities to keep in mind when evaluating performance management tools. A well-articulated performance management platform reveals current status, provides data to proactively resolve anomalies, and helps the IT manager develop control over the enterprise network and optimize the cost-to-value proposition. Contains a comparative matrix to track how well each alternative measures up in managing complex IT environments. September 20, 2006
Packaging Today: The UK's market-leading packaging publication. The UK's market-leading packaging publication keeps packaging technologists and buyers up to date with materials, packs and machinery. Offering a unique proposition in the UK market, only Packaging Today combines the potent mix of focused essential news with in-depth feature coverage. PacketSaver: More Efficient, More Reliable VoIP Several factors inhibit VoIP adoption, including concerns about maintaining consistent voice quality over IP networks, especially during periods where other types of traffic on the IP network suddenly "spike," which can threaten voice quality. September 19, 2006
PC Magazine: Special Risk Free Trial We don't normally run trial offers at TradePub.com, but we're making an exception for PC Magazine, America's #1 technology mag, delivering authoritative, lab-based comparative reviews of technology products and services to more than 6.6 million professionals every issue. PC Magazine is the only publication with in-depth reviews and accurate, repeatable testing from PC Magazine Labs placed in the unique context of today's business technology landscape. Comparing Approaches for Desktop Software Lockdown Preventing the installation and execution of unauthorized software should be a high priority for any IT-conscious organization; in fact, Gartner predicts 50% of desktops will be locked down by 2010. Allowing users to install or execute unauthorized software can expose an organization to a variety of stability, security and legal risks, not to mention the burden of support costs. This white paper compares and contrasts a variety of techniques for detecting and preventing unauthorized software. Instant Messaging Tough Enough for Business: No Server Required Instant messaging (IM) is becoming increasingly popular in the workplace. The technology provides a number of important benefits, including the ability to communicate with others in real time and to improve organizational decision-making and information flow. Unfortunately, most use of IM in the workplace consists of consumer-grade IM clients that do not provide the level of security organizations require. As a result, it is extremely important that IT managers implement a plan to deploy an enterprise-grade IM solution while at the same time minimizing the impact of this change on end users and on their IT staff. Tame Your Marketing Workflow with Adobe Acrobat Whether you're in product marketing, public relations, brand development or corporate communications, Adobe Acrobat 7.0 software can give your marketing programs spot-on message, greater control, smooth and timely execution, and stronger, more targeted results. The Global Product Design Benchmark Report: Managing Complexity as Product Design Goes Global The challenge of keeping an engineering team working efficiently without getting in each other's way can be difficult to manage. Product development projects now involve people from multiple departments trying to collapse product introduction lead times. As if this was not complex enough, many companies are distributing these resources around the globe and forming virtual teams of people from different companies. Global design has cost benefits that are very attractive to today's manufacturer, but adds new communication, control, and collaboration challenges and intensifies existing problem areas such as protecting intellectual property. September 18, 2006
The Changing Face of Application Lifecycle Management IT organizations spend billions of dollars a year on development life-cycle tools that don't play well together. The result? For most shops, application life-cycle management (ALM)—the coordination of development life-cycle activities—is still largely a manual process. The Seven Deadly Network Security Sins: A How-to Guide for Protection It's not often you get to read about lust and envy in a network security whitepaper. But to some network managers, it will no doubt seem fitting to match up afflictions like worms and viruses, careless users, spam and the like with this infamous list of bad habits first compiled by a sixth-century pope.
It's Not the Network: Defending Yourself Against "The Network is Slow What is causing poor application performance? Is it the network? The server? The application? A rogue application or user hogging all the bandwidth? How can I quickly tell the difference? Can I prove that it's not the network to other management teams? How do I defend against "the network is slow" claims? This white paper shows you how, illustrated by customer case studies. Application Performance Management on a Real-World Budget Troubleshoot network problems as fast as you can move your mouse.
ERI Journal covers all aspects of the Extended Retail Industry ERI Journal is a comprehensive resource that helps manufacturers, distributors, logistics providers, and retailers achieve their business goals. Providing information about the strategies, best business practices, and processes in the consumer value chain, ERI Journal encompasses all aspects of the Extended Retail Industry, from sourcing to manufacturing through logistics to its final destination, the consumer. KMWorld offers the latest in Content, Document, and Knowledge Management KMWorld serves the Content, Document, and Knowledge Management markets by providing actionable information and in-depth analysis to business leaders and strategic decision-makers, helping them improve their business performance. Each valuable issue of KMWorld features best-in-market practices to drive you and your business to success. September 15, 2006
Architectural Flexibility: The Key to Choosing the Right CRM An organization's ability to respond quickly to changing customer demands and competitive landscapes is paramount not only to its success, but to its survival. Finding a CRM solution that meets your organization's needs today—but that can also scale and change as your company grows—presents both a technical and business challenge. Making the right choice can not only avert implementation disaster, but can also help you secure your organization's competitive edge.
CRM and the Information Worker: Are You Meeting the Needs of Your New Generation of Workers? As the technologies and demands of the workplace have changed, so too have its workers. "Information Workers"—a new breed of information-dependent, technology-reliant, and collaboration-driven professionals—have become prevalent. Information workers face distinct technology challenges—but they also offer unprecedented potential to improve corporate performance and customer satisfaction. Is your business capitalizing on this potential? Discover how the right CRM solution can help your information workers increase productivity, improve customer service, and boost collaboration, while your business simplifies complex processes, increases sales, and reduces costs.
Ease of Communications—On Demand EIM Solutions What are the true costs and benefits of Enterprise Instant Messaging (EIM)? This paper presents major ROI drivers to the adoption of EIM, key concerns, and a TCO model comparing the prevalent systems' upfront & recurring costs. September 13, 2006
Free Guide: IP Telephony Network Evaluation and Risk Assessment Before you engage with vendors, learn how to evaluate your network capabilities and predict the potential impact that moving to a converged network will have on your business. Understanding Total Cost of Ownership for IP Telephony Solutions A study from an independent research and consulting group reveals that a customer deploying a Nortel Networks IP telephony solution could realize more than a 50% savings compared to a competitive offering. The IP telephony TCO analysis presented in this paper was developed by an independent research and consulting group, using base assumptions and conducting primary research of Nortel Networks IP PBX and a competing data-centric vendor solution. Interviews were conducted with channel resellers experienced in installing, deploying and maintaining both Nortel Networks and the competing vendor's IP telephony products. The model generates a like-for-like comparison of a Nortel Networks IP PBX against a competing data-centric vendor solution starting from a common set of defined user inputs. Find out more! September 11, 2006
Managing Through Change: The Power of Rolling Forecasts Many executives question whether their traditional planning, budgeting, and forecasting tools will allow them to be successful. In Managing Through Change: The Power of Rolling Forecasts, by Steve Player, Beyond Budgeting Round Table, read how many are finding success by adopting rolling forecasts to become more adaptive. A Practical Approach to Event-Triggered Marketing Even as opt-out rates continue to rise, Jupiter Research reports that only 11 percent of marketers implement any sort of contextually relevant marketing campaigns. But you can build stronger customer relationships by exploiting the full potential of personally relevant, targeted, and well-timed online marketing. Business Gets Personal: Four Steps to Persona-Based e-Commerce When Donald Trump says, "It's not personal, it's business" he sure isn't talking about building customer loyalty online. If you're doing any business online, then you'd better make it personal - and fast! This ATG white paper offers a step-by-step approach. Five Questions to Answer When Planning Your e-Commerce Platform Forrester Research recently noted, "These days, big retailers are less likely to build their own e-commerce platforms from scratch." The question of whether to build or buy e-commerce applications involves new considerations today than it did years ago. And recently, some companies have suffered for not understanding the new climate before acting. Find out what should go into your build vs. buy decision. September 08, 2006
Extending VoIP to Remote Locations: Challenges and Solutions VoIP implementations to remote offices pose challenges for enterprises and service providers deploying VoIP to customer premises. How to connect legacy analog devices to an IP PBX, or how to provide phone survivability for remote IP and analog phones, if the IP PBX fails? September 06, 2006
VoIP and the Small Business: How to Tell If It's Right for You and Your Business This insightful analysis covers the varieties of VoIP and what to look for in a small business VoIP provider. Are ROI, quality, and reliability really there yet? 5 Essential Steps to Safer Email: How to Protect Small and Medium Business from Virus and Spam Threats Email's universal, inexpensive nature has quickly made it a linchpin of modern business—and a gateway for spam, viruses, and phishing scams. In this concise, thorough booklet, you'll learn how to construct a step-by-step, airtight email security program. Learn the importance of reputation and content analysis, why an outbreak control mechanism is crucial to virus protection, best practices for scanning outbound email and identity protection, and how to guard against future threats. Evaluating Wireless Intrusion Prevention Systems The Tolly Group tested and compared three Wireless Intrusion Prevention Systems (WIPSs):
This head-to-head inspection reveals the robust capabilities of the AirTight SpectraGuard Enterprise product. Managing Complexity with Integrated Message Management This white paper describes a complete approach to managing electronic communications that involves reframing security challenges and their solutions.
Electronic Message Archiving: A Managed Service Approach This paper,“Managed Service Approach to Archiving”, explains the importance of archiving electronic communications such as email and instant messaging and describes how an organization's Legal, Human Resources and Information Technology departments can work together to create, uphold, and maintain electronic record retention best practices.
Free report: Policy-Based Email Encryption now Easier and More Affordable Learn how you can gain the flexibility and control to manage and enforce policy-based encryption without the cost and complexity typically associated with traditional PKI solutions. This white paper describes how Postini Encryption Manager™ offers an easier and more affordable method of securing email connections and email content anytime, for any recipient, according to specified policies. September 05, 2006
Free e-newsletter: Chief Marketer Report The Chief Marketer Report e-newsletter covers everything top marketers need to know to improve their marketing strategies and stay up-to-date with the latest trends. Streaming Media Magazine offers must-read coverage of digital media technology Streaming Media Magazine is a quarterly resource for executives and technology managers who use online video and audio for both business communication and delivery of consumer content. Each issue of Streaming Media Magazine will focus on a special theme, and every issue offers must-read features, commentary, and reviews for readers in all markets. Written and edited by industry practitioners, experienced users, and streaming business experts, Streaming Media Magazine is the trusted resource for organizations investing in enterprise, news/entertainment, and education applications for streaming and other digital media. EventDV magazine: The event videographer's resource From lighting, acoustics and digital video camera skills to post production and distribution, EventDV helps event videographers meet the different expectations that their clients bring to each project. EventDV is read by professional event videographers as well as those doing corporate, church, wedding, stage, social event, sports, documentary, legal, and other independent and in-house videography work. These professionals rely on the unique blend of business, technical, and creative guidance and tutorials they find in each issue of EventDV. Direct: The Magazine for Direct Marketers Direct covers every aspect of Direct marketing, including postal and regulatory issues, creative, lists, customer relationship management and database marketing. It also reports on DR media, including Direct mail, telemarketing, email, the Web, Direct response television and alternative media, and on new technology. Multichannel Merchant: New Magazine for Multichannel Marketers Multichannel Merchant will exclusively serve catalog companies, online merchants, retailers, manufacturers, and wholesalers/distributors who sell goods via print catalogs and/or transactional websites. |